No Cancellations or Refunds: All orders placed on www.kole.co.in cannot be cancelled or refunded once confirmed. Please ensure all order details are correct before placing an order.

Damaged or Defective Products: In the rare event of a defective product or shipping damage, please contact our customer support within 7 days of delivery with photos. KOLE Essentials Pvt Ltd will review and provide a replacement if approved.

Exchange Policy: Exchanges are not generally permitted except in cases of manufacturer defects confirmed by KOLE ESSENTIALS PRIVATE LIMITED